North Street
Sutton Valence, Maidstone
Kent ME17 3HN
circa £22,500
NOR: 880
We are looking for an IT Support Technician to join a small, well-established, enthusiastic and approachable team providing technical support across our schools.
You will support the Network Manager in running the IT infrastructure and systems across the Schools’ two sites. Reporting directly to them, you will be responsible for supporting a wide range of hardware and software solutions in the teaching, learning and business environments.
A salary of circa £22,500 per annum will be offered. The hours of work are primarily 8am to 5pm Monday to Friday. There may be the occasional need for work on a Saturday morning, but time off in lieu would be given during the week where this occurs. The annual holiday entitlement is five weeks plus public holidays, to be primarily taken outside of term time.
We are looking for a knowledgeable, reliable and enthusiastic person with a keen interest and passion for IT who is dependable and highly motivated with a superb customer service attitude. The successful candidate will be good at thinking quickly, problem solving and have the ability to stay calm in a crisis. You will be able to use your own initiative, prioritise tasks and work without direct supervision. Having excellent interpersonal skills and the ability to work as part of a team is important. The ability to comfortably communicate with both technical and non-technical people is key, as is good numeracy and literacy skills. There is a requirement to be able to lift and carry equipment. Every member of the Support Staff has their own area of responsibility, but is expected that everyone has a flexible attitude and able to assist in other areas, if and when required.
Prior experience in an IT support environment would be advantageous although a passion for technology is what is key. You will ideally have some knowledge of Windows operating systems, primarily Windows 10 and Windows 11, and Microsoft Office applications.
The School has recently undertaken a new digital strategy which involves students using digital exercise books through Microsoft OneNote and educational learning through tools such as Microsoft Teams. Experience with these software products would be desirable, although not essential. Experience of or an interest in MacOS, iOS and Office 365 technologies, servers or networking would also be an advantage.
There are excellent opportunities for continued professional development with opportunities to gain industry recognised qualifications such as Microsoft Certifications.
You will need your own transport, as the Senior School and Preparatory School are on two sites about a mile apart.
